Customer service, transportation, medical care, home, warehousing, postal, etc. In the 2016 development of AI technology, the tentacles of artificial intelligence seem to cover the traditional industry. At the end of the year, Xiaobian told the priests about the 2016 artificial intelligence solutions. Â
Industry blue ocean sprayed out and elaborated on the 2016 artificial intelligence program
Under the wave of artificial intelligence popular in the world, with the increasing emphasis on the field of artificial intelligence public innovation services, the artificial intelligence market has emerged as a service provider that provides artificial intelligence solutions for various industries. The service enterprise positioning of such intelligent robots is very clear. It is to develop diversified product functions for industrial artificial intelligence, and product differentiation is also obvious, which can bring rapid changes and development to the industry work mode. As a result, artificial intelligence has begun to accelerate the invasion of traditional industries such as medical, home, and transportation. At the end of the year, Xiaobian told the priests about the 2016 artificial intelligence solutions.
With the development of mobile Internet, the customer service demand of enterprises is getting bigger and bigger, artificial intelligence can solve the pain points of the traditional call center manual customer service, so that enterprises can better realize the transformation and move forward in the direction of information construction.
Customer service
It is reported that the cloud customer service "Seven Fish" is the first "all-intelligent customer service solution" launched by NetEase for the customer service field. The solution attempts to integrate the diverse artificial intelligence technology into the customer service reply, management, report, data and other customer service links. In this way, the customer service efficiency is improved, and the closed loop of customer service is created to make the customer service data generate commercial value. Through NetEase "Seven Fish", users will be aware of the existence of artificial intelligence technology from login, consultation to ordering, after-sales, etc. The system will also provide human-computer mutual assistance mechanism, service direct access, voice recognition, service monitoring, and intelligence. Intelligent services such as quality inspection and intelligent performance reports make “fundamental changes†to traditional customer service.
Domestic master network information and data decision-making have used CongniTIve Service to develop related artificial intelligence applications. Both companies have used LUIS, which plays a key role in the interaction between human and artificial intelligence systems. Shuowang Information combines LUIS with the human body robot SmartRobot's limb movements, allowing the robot to dance with music at the request of human beings, or serve as a life insurance industry customer service, replacing the lengthy process of transferring the different services from the traditional customer service telephone system. The natural language directly asks SmartRobot about the current policy period, invalidity, and remaining premium amount. The robot can correctly understand the problem and give a reply. It will not cause the wrong answer because of misunderstanding the problem. According to customer service experience, according to customer service experience, most consumers call customer service. About 80% of them are fixed-type questions. SmartRobot can confirm customer identity, help answer more fixed questions, reduce the burden of customer service personnel, and provide more Lively interaction.
traffic
Nowadays, the application of intelligent technology has begun to spread, and through the cloud computing, Internet of Things and other technical means, to provide the public with accurate and high-quality traffic travel information services, driving smart avoidance blocking schemes and the best mode of travel planning, has become an innovative model to solve traffic problems. .
Baidu "Tianzhi" system
At the Baidu Yunzhi Summit in 2016, Baidu Cloud released a new artificial intelligence platform-level solution “Tianzhiâ€, and jointly released the first intelligent transportation ecological alliance covering land, sea and air vehicles with partners. According to reports, the bottom layer of the "Tianzhi" system is Baidu cloud computing. It consists of a cognitive platform, a machine learning platform and a deep learning platform. It provides comprehensive artificial intelligence services for customers with different needs. This is the fourth largest platform-level solution released by Baidu Cloud after the three platforms of “Tianjiâ€, “Tianxiang†and “Tiangongâ€. At this point, Baidu Cloud has realized a full range of intelligent platform services such as artificial intelligence, intelligent big data, intelligent multimedia and intelligent Internet of Things.
Car networking solution
With the continuous deepening of urbanization, the world, both developed and developing countries, are facing traffic problems such as road congestion, safety accidents, energy consumption and emissions. Today, with the highly developed information technology, we are moving from a physical society to an intellectual society. It is imperative to find intelligent, automated and digital transportation solutions. The vehicle Internet of Things, also known as the Internet of Vehicles, is a specific application of the Internet of Things technology in the field of transportation and automobiles. Using advanced RFID sensing technology and mobile communication technology, we can comprehensively and real-timely perceive roads and vehicles, and complete intelligent traffic management through big data and artificial intelligence technology to truly connect vehicles, road facilities and pedestrians, and form synergy. Intelligent transportation system. Vehicle networking can optimize road resource allocation, reduce congestion, improve road safety, and reduce energy consumption and environmental pollution.
Medical
As aging and obesity become more prevalent, many countries face macroeconomic problems with increased health care costs, and smart medical transformation is imperative. At present, many organizations or individuals have carried out research work in the field of intelligent medical care.
Lenovo Hospital Internet + Solution
November 25, 2016 - Lenovo Smart Healthcare, a subsidiary of Lenovo Venture Capital Group, officially launched the "Hospital Internet Plus" solution. It is reported that the "Hospital Internet +" solution based on the Lenovo Super Fusion AIO-H series is dedicated to assisting the upgrading of hospital information internal services to external services, providing support for the construction of a comprehensive digital hospital. Through APP, WeChat, Alipay, and the website, hospital services are extended from the hospital to the Internet to create a comprehensive Internet hospital. In addition, Lenovo will provide tailor-made one-stop medical IT solution services based on the personalized needs of different customers and the actual situation of the business, which perfectly reflects the "comprehensive information integration approach".
Fujitsu Intelligent Medical System
In recent years, many startups have developed their own health care business through artificial intelligence. In 2016, there were more than 30 such companies, and their layout mainly includes lifestyle management and monitoring, emergency rescue room and hospital management, and virtual assistants. Six categories of mental health, drug discovery and wearable devices. In October 2016, Fujitsu announced that it has entered into a cooperation project with the University of Tokyo. Dr. Yasushi Okuno led the establishment of an artificial intelligence medical system designed to help doctors diagnose patients' conditions and provide treatment recommendations. In the future, it will become a good helper for medical professors, the “second doctor†in the clinic (on the premise of the patient's willingness). It is reported that the system will analyze the medical database storing the patient's DNA code, and then give recommendations, the new system will be put into use in 2020.
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