Now that the Internet has become an integral part of our lives, the network customization services that have arisen have also become mainstream. From a takeaway to home appliance repair, the universal Internet seems to be able to solve all problems for you. However, even if it is through the invisible Internet, all kinds of traps are accidentally tricky. Today, the author will talk to you about the recent quite popular online booking appliance repairs, as well as the ones you must know.
Liar so rampant! The net about appliance maintenance trap knows how much
First of all, we must start with a piece of news: Mr. Wu, a 76-year-old citizen of Chengdu, was very upset about the maintenance of his home water heater. The repairman on the Internet had tossed for more than 10 minutes and said that the motherboard had to be replaced. The asking price is more than 600 yuan. What Mr. Wu did not expect was that this master had just left his forefoot and the water heater was broken.
Then he got the brand after-sales maintenance staff, the other party said that the motherboard did not have any problems, have not been replaced, the water heater could not get fire because some water seepage in the tank, and finally only spent 20 yuan to fix it. Mr. Wu was found dead afterwards, but he could no longer contact the previous maintenance master.
Search "reserve home appliance repair" results Super Millions How to identify?
In fact, Mr. Wu’s experience is not an exception. The author’s online survey found that the current appliance repair market can be described as a mess. Because the relevant laws are not perfect, a large number of unlicensed and unlicensed maintenance workers posing as genuine after-sales services are inundated with protection. The design of some cottage intermediary websites is rough, and the maintenance personnel's relevant information is not perfect. We only need to pay attention to them to identify them.
"The motherboard is broken" into a mantra charge to see the mood
Mr. Wu’s experience of being cheated can almost be said to be a “textbook†type. After discovering that the water heater had broken down, he searched the Internet for the brand's after-sales service phone. The two parties agreed to call for service the next day.
The next morning, the maintenance master arrived on time. After simply asking some questions, he began to open the water heater housing and “check carefullyâ€. After a while, he told Mr. Wu that the water heater motherboard had been burned out and needed to spend 575 yuan for a new one. Mr. Wu hesitated, or decided to change to a new one. When he took money out of the back room, the water heater was "repaired" and the master also demonstrated the effect.
The final material and maintenance costs amounted to 645 yuan. When the maintenance master handed the receipt of the official seal of the brand after-sales service center to Mr. Wu’s hands, he did not want to leave his own phone, but claimed that “there was a problem with customer service calls. Can find me."
In the evening, the water heater once again had problems. Mr. Wu immediately contacted the previous call. The other party said that it was too late and he would come back to repair the next afternoon. However, Mr. Wu did not wait for maintenance personnel until the next night. At this point, Mr. Wu suspected that he had suffered a scam, had to find a brand after-sales service phone on the Internet, the other party soon arranged for maintenance personnel.
Mr. Wu said that afterwards, the maintenance master was completely different from what he had before. It seemed to be much more standardized: He first showed up his work cards and carefully examined the water heaters. What he never expected was that, after some inspections, the maintenance staff told him that the water heater's motherboard had not been replaced at all, and the cause of the malfunction was only a water seepage. At this point, Mr. Wu was convinced that he had been taken in, but the previous after-sales service calls were no longer answered, and the final prompt is an empty number.
Compared with Mr. Wu, another Mr. Wang who has similar experience seems to be quite "smart". Not long ago, his home air conditioner was broken. Mr. Wang's online booking teacher simply looked at it and said "The motherboard is broken." Replace the motherboard. About 600 yuan. After Wang refused to pay too much for his price, he found another master, but found that the motherboard did not have any problems, but only changed the remote control to return to normal. The difference between before and after it is staggering.
Home maintenance scams can be seen through many simple tricks
Many people may feel a bit unbelievable when they see Mr. Wu’s experience. When one of my colleagues saw the news, he also said “this is not a very obvious scam. It can be deceived and too upright.†But the survey results tell Our scam was not accidental. Searching for the keyword “home appliance repair scamsâ€, the related cases amounted to tens of thousands.
With the rise of online booking services, this method of saving time and effort has been favored by many people, and of course it has also attracted the attention of fraudsters. Many times crooks use the trust of the users for the brand's after-sales service. They only need a fake site and a phone that looks "official". Then, in the face of various maintenance information, how can we identify it?
1 Make the best use of free warranty cards
Most people easily overlook the point is the free warranty of home appliances, in fact, the current home appliance market is quite mature, most of the home appliance brand after-sales service are more standardized, in many cases, the warranty period of the product can be free home repair. Once there is any problem with the home appliance products at home, we should call the customer service phone number for the first time and sell it to professional brands for help.
If you do not find the warranty certificate or have passed the warranty period, most brands will also provide paid repairs, and the charges are reasonable. We can call the brand's after-sales service phone registered on the official website, try not to rely on online search calls, to avoid being fooled like Mr. Wu in the article.
2 masters need to ask for identification verification
Of course, it is undeniable that once the home appliance product has passed the warranty period, online appointment maintenance is generally lower than the brand professional after-sales service charge, which is why many users choose to reserve appliance maintenance on the intermediary website. We don't need to talk about the discoloration. We can find regular intermediary websites with only a little identification.
General home appliance maintenance personnel will wear uniform uniforms when they come to the door, and they will show their corresponding work cards and other proofs when repairing; if they are not assured, they must call for verification and avoid unnecessary losses. In addition, we do not superstition the so-called official phone number at the beginning of 400. Many fraudsters use this mentality to commit fraud.
In short, the current appliance maintenance market is still relatively chaotic, and various types of specifications are not perfect. When we encounter such problems, we must be more than one eye. As we say, “the defense against human beings cannot be avoided.†We must also have enough awareness of prevention for fraudsters.
Liar so rampant! The net about appliance maintenance trap knows how much
First of all, we must start with a piece of news: Mr. Wu, a 76-year-old citizen of Chengdu, was very upset about the maintenance of his home water heater. The repairman on the Internet had tossed for more than 10 minutes and said that the motherboard had to be replaced. The asking price is more than 600 yuan. What Mr. Wu did not expect was that this master had just left his forefoot and the water heater was broken.
Then he got the brand after-sales maintenance staff, the other party said that the motherboard did not have any problems, have not been replaced, the water heater could not get fire because some water seepage in the tank, and finally only spent 20 yuan to fix it. Mr. Wu was found dead afterwards, but he could no longer contact the previous maintenance master.
Search "reserve home appliance repair" results Super Millions How to identify?
In fact, Mr. Wu’s experience is not an exception. The author’s online survey found that the current appliance repair market can be described as a mess. Because the relevant laws are not perfect, a large number of unlicensed and unlicensed maintenance workers posing as genuine after-sales services are inundated with protection. The design of some cottage intermediary websites is rough, and the maintenance personnel's relevant information is not perfect. We only need to pay attention to them to identify them.
"The motherboard is broken" into a mantra charge to see the mood
Mr. Wu’s experience of being cheated can almost be said to be a “textbook†type. After discovering that the water heater had broken down, he searched the Internet for the brand's after-sales service phone. The two parties agreed to call for service the next day.
The next morning, the maintenance master arrived on time. After simply asking some questions, he began to open the water heater housing and “check carefullyâ€. After a while, he told Mr. Wu that the water heater motherboard had been burned out and needed to spend 575 yuan for a new one. Mr. Wu hesitated, or decided to change to a new one. When he took money out of the back room, the water heater was "repaired" and the master also demonstrated the effect.
The final material and maintenance costs amounted to 645 yuan. When the maintenance master handed the receipt of the official seal of the brand after-sales service center to Mr. Wu’s hands, he did not want to leave his own phone, but claimed that “there was a problem with customer service calls. Can find me."
In the evening, the water heater once again had problems. Mr. Wu immediately contacted the previous call. The other party said that it was too late and he would come back to repair the next afternoon. However, Mr. Wu did not wait for maintenance personnel until the next night. At this point, Mr. Wu suspected that he had suffered a scam, had to find a brand after-sales service phone on the Internet, the other party soon arranged for maintenance personnel.
Mr. Wu said that afterwards, the maintenance master was completely different from what he had before. It seemed to be much more standardized: He first showed up his work cards and carefully examined the water heaters. What he never expected was that, after some inspections, the maintenance staff told him that the water heater's motherboard had not been replaced at all, and the cause of the malfunction was only a water seepage. At this point, Mr. Wu was convinced that he had been taken in, but the previous after-sales service calls were no longer answered, and the final prompt is an empty number.
Compared with Mr. Wu, another Mr. Wang who has similar experience seems to be quite "smart". Not long ago, his home air conditioner was broken. Mr. Wang's online booking teacher simply looked at it and said "The motherboard is broken." Replace the motherboard. About 600 yuan. After Wang refused to pay too much for his price, he found another master, but found that the motherboard did not have any problems, but only changed the remote control to return to normal. The difference between before and after it is staggering.
Home maintenance scams can be seen through many simple tricks
Many people may feel a bit unbelievable when they see Mr. Wu’s experience. When one of my colleagues saw the news, he also said “this is not a very obvious scam. It can be deceived and too upright.†But the survey results tell Our scam was not accidental. Searching for the keyword “home appliance repair scamsâ€, the related cases amounted to tens of thousands.
With the rise of online booking services, this method of saving time and effort has been favored by many people, and of course it has also attracted the attention of fraudsters. Many times crooks use the trust of the users for the brand's after-sales service. They only need a fake site and a phone that looks "official". Then, in the face of various maintenance information, how can we identify it?
1 Make the best use of free warranty cards
Most people easily overlook the point is the free warranty of home appliances, in fact, the current home appliance market is quite mature, most of the home appliance brand after-sales service are more standardized, in many cases, the warranty period of the product can be free home repair. Once there is any problem with the home appliance products at home, we should call the customer service phone number for the first time and sell it to professional brands for help.
If you do not find the warranty certificate or have passed the warranty period, most brands will also provide paid repairs, and the charges are reasonable. We can call the brand's after-sales service phone registered on the official website, try not to rely on online search calls, to avoid being fooled like Mr. Wu in the article.
2 masters need to ask for identification verification
Of course, it is undeniable that once the home appliance product has passed the warranty period, online appointment maintenance is generally lower than the brand professional after-sales service charge, which is why many users choose to reserve appliance maintenance on the intermediary website. We don't need to talk about the discoloration. We can find regular intermediary websites with only a little identification.
General home appliance maintenance personnel will wear uniform uniforms when they come to the door, and they will show their corresponding work cards and other proofs when repairing; if they are not assured, they must call for verification and avoid unnecessary losses. In addition, we do not superstition the so-called official phone number at the beginning of 400. Many fraudsters use this mentality to commit fraud.
In short, the current appliance maintenance market is still relatively chaotic, and various types of specifications are not perfect. When we encounter such problems, we must be more than one eye. As we say, “the defense against human beings cannot be avoided.†We must also have enough awareness of prevention for fraudsters.
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