Knowledge of Corporate Emotion Management

Foreword:

As the saying goes, "angered liver, spleen injury, sadness, sad lung injury, fear of injury to the kidney." From an individual point of view, bad mood is a kind of mental illness. It hurts oneself and causes one to lose true happiness. From a group perspective, bad mood is an epidemic. This kind of emotional infection has interpersonal spread. The characteristics must be soothed, guided and conveyed, and emotional management of employees in the company. Enterprises without emotions are mediocre businesses; enterprises that reject emotions are sad companies; companies that stifle emotions are cruel businesses. A good manager must understand how to adjust the team's emotional quotient (EQ)!

Emotional management is a science. It has been predicted that, whether it is a traditional material enterprise or a modern IT industry, the major challenge in the next 10 years will be to control and manage emotions, intelligence, emotions and knowledge so as to create better services and experience for customers. . Successful professional managers not only shoulder the fundamental task of corporate profits, but also should be “emotional management masters”. They are good at producing and creating positive emotions, and creating more added value for corporate products.

Some people have done statistics on the experiences of hundreds of successful people, summed up a successful formula, success = 80% emotional intelligence + 20% IQ. Some people think that 80% of the factors that determine success are attitudes (value orientation), 13% from skills, and 7% from objective factors. A study at Harvard University shows that 85% of the reasons for success, achievement, promotion, etc. because of our correct emotions, and only 15% is due to our expertise. In other words, we spend 85% of our education time and money learning 15% of the chances of success, and only 15% of the time and money spent on the 85% chance of success. This is the “investment” mistake that most of us and our families have been making! Thus, the father of American psychology William. James believes that this epoch-making major discovery has enabled us to change our lives and change our fate by controlling emotions so that we can achieve a successful life.

Material economic and social, physical labor to create wealth, management is to control the hands and feet of employees; knowledge economy and society, is to create wealth for mental labor, management is to control the mind and mind of employees. Famous enterprise management expert Tan Xiaofang teacher said that the level of emotional management, a direct impact on a person, a business, a society's success or failure. People must achieve their big goals, and must strive for their life and energy, and fully use, control, and manage their emotions so that any emotions do not affect their judgments about people, things, and objects. Ensure that you concentrate on your goals. Therefore, a qualified professional manager must first be good at managing his own and others' emotions.

Under the guidance of an outstanding EQ leader, people feel a sense of common comfort and harmony. They share their thoughts, learn from each other, and make decisions together. They form an emotional bond that will help them concentrate on their mission and remain focused even in a complex and uncertain environment. Perhaps the most important thing is to connect closely with other people on the emotional level, which makes the work more meaningful. We all know how it feels to share that joy with everyone at an exciting time when celebrating a job. This feeling drives people to do things that the individual cannot or does not want to do. It is the leaders with outstanding emotional intelligence that understand how to create that type of connection.

Famous enterprise management expert Tan Xiaofang teacher (official website. Com) said that in the quality of the leader, IQ is the basis, emotional intelligence is sublimation. The higher the leadership position, the greater the role of EQ. It can be said that most people with high emotional intelligence have a relatively high IQ base, but those with high IQ may not have a high level of emotional intelligence. During the World War II, Eisenhower was unexpectedly entrusted with the task of selecting the commander for the US military in Europe. He exceeded the 366 high-ranking generals ahead of him and became the second commander of the European expedition after Pershing in the history of the United States. For selecting Eisenhower, Marshall explained in his Roosevelt nomination report that Eisenhower not only possessed military knowledge and organizational talents, but also was good at making others accept his views, good at adjusting different opinions, and making people feel comfortable. Really trust him.

The recent hot discussion character American investment guru Warren. Buffett is a person who doesn't even understand the concept of "networking" and even won't use computers. However, he is the only Bill who has been able to win three times in the last ten years. Gates drove down the "world's richest man" throne. Some have analyzed Buffett's overall quality as an investor and business leader. He has roughly controlled greed, self-confidence, patience, extensive knowledge, independent thinking, honesty, open-mindedness, and concentration.

From the above two cases, the decisive factors of success for both Eisenhower and Buffett can be assigned to the category of emotional intelligence. The famous enterprise management expert Tan Xiaofang (predetermined emotional management training, please contact 13938256450) said that one's IQ can be measured and limited, but one's emotional intelligence is like "an invisible hand" is playing a role, There is no absolute measure of scale. In addition, the use of Emotional Intelligence is infinite, that is to say, the difference in emotional intelligence between people is very different, and not as weak as the difference in IQ. On the other hand, in terms of a person’s level of emotional intelligence, different situations are also There will be great differences. Therefore, emotional intelligence is indispensable to leaders and it is crucial.

First of all, why should leaders be trained in emotional intelligence? Simply put, any enterprise must consider pursuing profit maximization as its own responsibility. However, for a company to achieve this, it is absolutely not that the leaders and cadres of employees shout “profit” every day and think “profit” in their heads. Can do it. Confucius said: "The gentleman is conceived as righteousness, and the villain is as good as the good." The gentleman here refers to the leader. The villain refers to the ordinary people (not to the bad guys). It means that the average person does things and knows a word of "Li". However, as a leader, he only sees a "Lee". Not enough, you must also understand a "righteousness"; this "righteousness" is moral. Confucius also said: "Germany is not alone, there must be neighbors." It means that people who have morality will not be "loose", and there will inevitably be people who are united around him.

As a successful business leader, isn't this kind of influence and cohesiveness of "not alone, there must be neighbors"? Jewel Welch, who used to use incentive management techniques to make a century-long retreat -- GE's back-to-back death, believes that if any corporate leader tries to quantify the creative potential of his employees, he can use it to fix a talented position for employees. "Well, that's a big mistake. It's a mistake. Because one's potential is limitless. It can only be described with the word "miracle." In other words, if a business leader can properly incentivize and infect his employees, then his employees' accomplishments and goals can be completely beyond his expectation. This is the fascinating charm of leadership emotional intelligence.

The famous enterprise management expert Tan Xiaofang teacher shows you how to enhance the emotional intelligence (EQ) of your manager! Teacher Tan combined personal rich management practice experience, starting with analysing the various EQ issues of the Chinese people, revealing that: EQ truly determines the success of management! In the "Leadership Emotional Enhancement" course, Teacher Tan explained the simple and effective method of raising EQ in a simple and understandable manner, which helps entrepreneurs and middle and senior managers to fully understand themselves and enhance their individual EQ level and management performance. .

Speaking of the leader's emotional intelligence - everyone knows Zhuge Liang, but do you know who Zhuge Liang gave him this goose fan? What is it for? It was his wife who gave him. Apart from painting the gossip map that helped him line up the formation, more often than not, he wanted to cover his face, because Zhuge Liang was also a man of anger and color before going out. This can't be done. As a true leader, it's not that you want to cover up yourself. You must have a mask. First of all, you should be someone who can control your emotions. It is a person who can control and manage your emotions. This is a transference. Props.

In the quality of leadership, IQ is the foundation, and emotional intelligence is sublimation. It can be said that most people with high emotional intelligence have a relatively high IQ base, but those with high IQ may not have a high level of emotional intelligence. From the case of Liu Bei and Zhuge Liang, it can be seen that the behavior of corporate management is by no means a leader’s personal performance of “going out of the world”, but through various factors that regulate emotions, the positive effect of emotion on work is infinitely expanded, and negative influences drop to lowest. This is the great role played by Emotional Intelligence. If you do not pay attention to this, corporate leaders have even higher IQs. Even if you are in a particular field, you have a difficult time becoming successful. You can only end up with a hero. Place of War."

For another example, Zeng Guofan, a famous Qing Dynasty official, kept on writing diaries, reading books, thinking and reflecting on his own, and kept the same for decades. It is through this continuous learning that Zeng Guofan has gone far beyond his colleagues in his era, both in his knowledge and in his ability to make things. He has become a rare historical figure in the late Qing Dynasty. Man is not a sage, and it is impossible to know everything after his birth. Man's wisdom and talents are acquired through the accumulation of acquired talents. For a business manager, in order to have high leadership qualities, it must be like the ancients, through constant learning, good thinking, and diligence in practice, to constantly improve their IQ, especially the level of emotional intelligence.

For example, Mao Zedong is also a person who knows how to control his emotions. When Jinggangshan had no food, drink and economic sources, he could rely on an analysis of the local environment to persuade the cottage king to unite everyone and solve problems. When the Central Government’s policies at that time were very negative and he advocated entering the big cities, he also knew very well how to maintain the strategic preservation power that he had seen and kept in the mountains. Facing dozens of times his own army, faced with the Japanese mechanized Corps, faced with splitting of political parties, and a reward for facing the people, he was able to analyze the problem thoroughly and thoroughly and never wavered through it. A group of people followed it firmly. Among these, good emotions play a very important role. The control of emotions allows him to always lead his team forward steadily.

Teacher Tan Xiaofang said that we all know that one's IQ and EQ contribute to his success in his work at IQ:EQ=1:2, but we rarely pay attention to the company’s EQ, and even less concern about the emotions of the organization. . When you walk into different companies, you often find that every company and even every different office will have different emotions and different working atmospheres. Management theory circles simply attribute this phenomenon to the category of corporate culture. In fact, the phenomena we see are the concrete manifestations of corporate EQ and organizational sentiment. When it comes to EQ, we cannot but speak about ABC theory. The emotional ABC theory founded by the American psychologist Alice tells us: “The reason why people have emotional troubles is because we have some unreasonable ideas and beliefs that are controlled by us and are our own. The keys to his own happiness were given to these unreasonable beliefs and ideas."

In the ABC theory of emotions, A represents the events that occurred, B represents some of the ideas, attitudes (beliefs) that we have generated for the events, and C represents the results of the emotions and behaviors that are produced. Most people would think that event A induced the result C of emotions and behaviors. Actually it is not, but our attitudes and attitudes toward event A affect C. A is to influence C through B. Therefore, if you want to change your emotions, you only need to change your attitude and attitude towards things. Business management expert Tan Xiaofang advises everyone: When we encounter something, give up those unreasonable ideas and ideas that make you unhappy, and don’t over-demand people and yourself. People will be liberated from those unpleasant emotions. To achieve the purpose of reducing mental stress and healthy life. Teacher Tan Xiaofang believes that there are three main areas for improving professional emotional intelligence:

1. Psychology Training Understanding your emotions at work is to control your emotions and maintain a good working mentality. The requirement of professional emotional intelligence for professional emotions is to maintain a positive working attitude. Professor Tan Xiaofang suggested that employees should have a strong self-confidence in their work and believe in their own capabilities and values. Only people who work with positive beliefs will fully tap their potential and win more opportunities for their own development.

2. Think about the negative emotions in the work and training to learn to control. Controlling emotions is the two-level meaning of controlling emotions and controlling emotions, rather than pure self-control. Because it's easy to control emotions, it's often difficult to do it. Even when you have problems with your emotional response, you forget to control yourself. To control one's own emotions, one must also change the mood of things by changing the way of thinking. We must take a positive approach to the problem, and automatically transform negative emotions into positive ones so that we can control our own emotions.

3. Habitual cultivation Through cultivation of mindsets, modes of thinking, and behaviors, a good professional habit is cultivated. This is the only way to promote professional emotional intelligence and achieve professional breakthroughs. To succeed, you must have the habit of successful people. The key to changing bad habits is to break through your comfort zone. The habit formed by a person is his comfortable area. To change bad habits, he must break through his comfort zone. He must be conscious to find something awkward for himself. He must dare to exert himself some pressure on himself and strive to break through his previous psychological comfort zone. , cultivate positive professional habits.

Round 3 wires

Kingunion Lighting Co., Ltd. , http://www.sz-ledlight.com

This entry was posted in on